Looking for ways to increase home buyer satisfaction? The Service Buffer concept may be exactly the tool you’re seeking. This practical concept begins with identifying practices where a bit of extra time or attention would increase clients’ loyalty, positive word-of-mouth comments, and referrals.
A Service Buffer can occur at any point in a builder’s processes—from sales through warranty. These internal practices blend modest flexibility into key steps. You can plan as many as you like, but you’ll want at least one for each phase of the new home process.
Have you ever wanted to run your own Facebook ads but weren't sure where to start?
Our trusted partner, Cornerstone Capital Bank, will be joining us onJune 24 at 10:00 AM MT / 12:00 PM ET for an educational webinar designed specifically for small and mid-sized builders looking to generate leads and move inventory using Facebook ads.
Builder Partnerships is proud to now offer Sensi smart and White-Rodgers thermostats to its members. With decades of leadership in home comfort and HVAC innovation, Copeland gives you access to dependable thermostat solutions that support home construction while improving comfort, efficiency and long-term reliability for the homeowners you serve.
Building for the Long Haul: Disaster Resilient Construction with Insulated Concrete Forms
When disaster strikes, building materials are put to the ultimate test.
Hurricanes, wildfires, floods, and severe storms don't care about construction schedules, budgets, or product marketing claims. After the event has passed and communities begin assessing the damage, one question matters most: Which structures are still standing?
A Litmus Test for Adopting New Construction Technology
By Thomas Berrington Director of Information Systems and Business Technology, Shinn Group
Every builder has a story about software that promised the world and delivered a headache. A platform gets demoed in a polished one-hour session, the leadership team nods, a contract gets signed, and eighteen months later the tool is either gathering dust or quietly dictating how the business runs instead of the other way around. In an industry where margins are thin, projects are long, and the cost of a wrong turn compounds across every job in the pipeline, technology decisions deserve more rigor than a good demo and a gut feeling.
Builder of Choice™ Insights Podcast: Tune In & Level Up
In this episode, Emma Wildermuth is joined by Ben Minks, CEO at Capstone Homes, and Kenny Siggs, third generation owner/operator at Siggs A/C, for a practical look at what it takes to build better partnerships and better outcomes.
For more expert insights, follow us on YouTube: @theshinngroup
Here’s your chance to recognize a rising star and/or a career legend in the new-home building industry by nominating them for Pro Builder’s 2026 Young Guns and Legends Awards! Deadline to nominate is Friday, July 31, 2026.
Meet Our Trusted Service Provider Members
We ensure our builder members have access to premier service provider brands to offer the quality and functionality needed to attract buyers and close the sale.
